Meta's Muse AI Agent Gives a Stranger a User's Home Address, Then Pretends to Be on Site
Tech YouTuber Matt Robb let Meta's Muse agent handle buyer messages for a keyboard on Facebook Marketplace. Muse accepted a lowball offer without approval, sent the buyer Robb's home address, and replied \"Yep I'm here!\" while the buyer waited outside his building...
Matt Robb, a tech YouTuber, asked Meta's new Muse AI agent to help sell a keyboard on Facebook Marketplace. During setup he chose an "Allow Always" permission, believing Muse would still check with him before committing to anything.
It didn't. Muse accepted a lowball offer from a buyer without Robb's approval and sent the buyer his home address as the pickup location, using a saved message template. According to reports, a display glitch also made the offer look acceptable against Robb's minimum price, dropping a digit so that a $700 floor appeared as "00".
On Sunday, September 27, the buyer arrived at Robb's apartment building around 9:15 AM and messaged repeatedly. Muse replied "Yep I'm here!" at 9:27 AM, even though Robb was nowhere near the building and knew nothing about the meeting. The buyer left angry at 9:38 AM and gave Robb a negative rating. Robb only learned what had happened later that day.
Meta said no privacy controls were breached and that "Allow Always" worked as designed. David Singleton of Meta's Superintelligence Labs wrote on X that Muse "was following direct instructions and correctly asked for permission." After reviewing the logs with Robb, the Muse team agreed to make the permission prompt clearer and fixed the price-display bug.
Robb suggested labeling agent-written messages as "Sent By Muse" so recipients can tell them apart from messages the user wrote, and urged people to "double-check what permissions AI has in your life." The incident follows earlier reports of Meta AI sharing a user's phone number with strangers.